Diploma of Travel and Tourism Management

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.

Duration52 weeks
National CodeSIT50116
CRICOS Course Code102437M
Delivery ModeFace-to-face: 13.5hrs/week
Online: 6.5hrs/week
Tuition Fee$10,000
Material Fee$0
Enrolment Fee*$200

*Non-refundable

Course Structure

The following units of competence are covered in this qualification:

Unit CodeTitleCore/Elective
SITTTSL003Provide advice on international destinationsElective
SITTTSL004Provide advice on Australian destinationsElective
SITTIND001Source and use information on the tourism and travel industryCore
SITXWHS003Implement and monitor work health and safety practices  Core
SITXWHS002Identify hazards, assess and control safety risksElective
BSBRSK501Manage riskElective
SITXFIN002Interpret financial information Core
SITXFIN003Manage finances within a budgetCore
SITXFIN004Prepare and monitor budgets Core
SITXCOM005Manage conflict Core
BSBDIV501Manage diversity in the workplace Core
SITXCCS007Enhance customer service experiencesCore
SITXCCS008Develop and manage quality customer service practices Core
SITXMPR004Coordinate marketing activities Elective
SITXHRM003Lead and manage people Core
SITXMGT001Monitor work operations  Core
SITXHRM004Recruit, select and induct staff  Elective
SITXMGT002Establish and conduct business relationships Core
SITTTSL005Sell tourism products and servicesElective
SITXCCS002Provide visitor informationElective
SITTTSL002Access and interpret product informationElective
SITTGDE004Lead tour groupsElective
BSBCMM401Make a presentationElective

Entry Requirements

Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field.

English proficiency requirement:
IELTS overall score 5.5 or TOEFL (iBT) score of 65 or PTE (Pearson Test of English Academic) score of 42 or equivalent.

Qualification Pathways

Advanced Diploma of Leadership and Management or other Advanced Diploma qualifications.

Possible Job Roles

Inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.