Emergency Telephone Contacts
| To Contact | Number |
| Emergency Services | |
| Police, Ambulance or Fire Brigade in an emergency* | 000 |
| Police (other than in an emergency) | 131 444 |
| 24hr Crisis Emergency Contacts | |
| Lifeline (Counselling services) | 131 114 |
| Salvo Care Line | 9331 6000 |
| Salvo Suicide Prevention/ Crisis Line | 9331 2000 |
| Salvo Youth Line | 9360 3000 |
| Sexual Assault | |
| NSW Rape Crisis Centre | 1800 424 017 |
| Eastern and Central Sexual Assault Services | 1800 737 732 |
| Crisis Service-ask for after-hours crisis workers | 9515 6111 |
| Victims of Crime | 9374 3000 |
| Emergency Accommodation | |
| Women’s refuges-referral to a women’s refuge | 9560 1605 |
| Alcohol and Drug Counselling | |
| Alcoholics Anonymous (24 hours) | 9799 1199 |
| Department of Home Affairs (DHA) | |
| General Enquiries and Appointments | 131 881 |
| Translating & Interpreting Service | 131 450 |
*Call 000 for urgent assistance from Police, Ambulance or Fire Brigades. This is a free call from any phone in Australia, even a phone box or disconnected mobile phone. For TTY users (hearing/speech impaired), call 106.
After you dial 000, an operator will ask which service you require – ambulance, police or fire. When you are on the phone, it is important to remain calm and speak slowly. Do not hang up until the operator has received the required information.
You should call 000 in a life-threatening or time-critical emergency, such as when:
- Someone is seriously injured or in danger
- There is a serious risk to life or property
- A crime is being committed and/or a further crime may be committed
- Someone you suspect has committed a crime is close by or their location is known, and there is an opportunity to arrest the suspect
- Witnesses may leave the scene of a crime or evidence might be lost if the police do not get there quickly
- A victim is seriously distressed
Note: The above information on ‘Call triple zero for emergency services – 000’ are extracted from www.secure.nsw.gov.au