SIT50422 Diploma of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

Duration52 Weeks
National CodeSIT50422
CRICOS Code111479D
Delivery ModeFace-to-face: 13.5hrs/week
Online: 6.5hrs/week
Tuition Fee$10,000
Enrolment Fee*$200
Material Fee*$200

Course Structure

BSBTWK501Lead diversity and inclusionElective
SITXHRM008Roster staffCore
SITXHRM009Lead and manage peopleCore
SITXCCS015Enhance customer service experiencesCore
SITXCCS016Develop and manage quality customer service practicesCore
SITXFIN009Manage finances within a budgetCore
SITXFIN010Prepare and monitor budgetsCore
SITXCOM010Manage conflictCore
SITXGLC002Identify and manage legal risks and comply with lawCore
SITXMGT004Monitor work operationCore
SITXMGT005Establish and conduct business relationshipsCore
SITXWHS007Implement and monitor work health and safety practicesCore
SITXFSA005Use hygienic practices for food safetyElective
SITHIND008Work effectively in hospitality service (Work Placement)Elective
SITXCRI003Respond to a customer in crisisElective
SITXINV007Purchase goodsElective
SITHIND006Source and use information on the hospitality industryElective
SITEEVT020Source and use information on the events industryElective
SITXCCS012Provide lost and found servicesElective
SIRXOSM007Manage risk to organisational reputation in an online settingElective
SIRXOSM002Maintain ethical and professional standards when usingsocial media and online platformsElective
SIRXOSM004Analyse performance of social media and online business toolsElective
SITXFIN008Interpret financial informationElective
BSBTEC301Design and produce business documentsElective
SITXCCS010Provide visitor informationElective
SIRXSTR001Develop an ecommerce strategyElective
SITXCCS014Provide service to customersElective
SITTTVL001Access and interpret product informationElective
   Note: Electives are pre-selected

Work Placement

Student are required to complete a minimum of 38 instances totalling 114 hours (a minimum of 3-hour shifts X 38 Shifts) of work placement training for the unit SITHIND008 Work effectively in hospitality service to acquire the skills and knowledge needed to work in the hospitality industry.

Students need to find a suitable Hospitality workplace like, restaurant, hotel, catering company which is convenient for them to travel to and can work in any of the following Hospitality departments Kitchen operations, Housekeeping, Front office or Food and Beverage service.

Entry Requirements

Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field.

English proficiency requirement:

  • IELTS overall score 6.0
  • TOEFL (iBT) score (only accepted if test is taken on or before 25 July 2023) of 64
  • PTE (Pearson Test of English Academic) score of 50

Language, Literacy and Numeracy

  • AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.

Pathways from the qualification:

The students who undertake the SIT50422 Diploma of Hospitality Management are provided with advice of further training options. Students who gain this qualification can further their study in SIT60322 Advanced Diploma of Hospitality Management or find employment as:

  •     Area manager or operations manager
  •     Café owner or manager
  •     Club secretary or manager
  •     Executive chef
  •     Executive housekeeper
  •     Executive sous chef
  •     Food and beverage manager
  •     Head chef
  •     Motel owner or manager
  •     Rooms division manager