SIT50422 Diploma of Hospitality Management
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
| Duration | 52 Weeks |
| National Code | SIT50422 |
| CRICOS Code | 111479D |
| Delivery Mode | Face-to-face: 13.5hrs/week Online: 6.5hrs/week |
| Tuition Fee | $10,000 |
| Enrolment Fee (non-refundable) | $200 |
Course Structure
| Code | Title | Core/Elective |
|---|---|---|
| BSBTWK501 | Lead diversity and inclusion | Elective |
| SITXHRM008 | Roster staff | Core |
| SITXHRM009 | Lead and manage people | Core |
| SITXCCS015 | Enhance customer service experiences | Core |
| SITXCCS016 | Develop and manage quality customer service practices | Core |
| SITXFIN009 | Manage finances within a budget | Core |
| SITXFIN010 | Prepare and monitor budgets | Core |
| SITXCOM010 | Manage conflict | Core |
| SITXGLC002 | Identify and manage legal risks and comply with law | Core |
| SITXMGT004 | Monitor work operations | Core |
| SITXMGT005 | Establish and conduct business relationships | Core |
| SITXWHS007 | Implement and monitor work health and safety practices | Core |
| SITXFSA005 | Use hygienic practices for food safety | Elective |
| SITHIND008 | Work effectively in hospitality service | Elective |
| SITXCRI003 | Respond to a customer in crisis | Elective |
| SITXINV007 | Purchase goods | Elective |
| SITHIND006 | Source and use information on the hospitality industry | Elective |
| SITEEVT020 | Source and use information on the events industry | Elective |
| SITXCCS012 | Provide lost and found services | Elective |
| SIRXOSM007 | Manage risk to organisational reputation in an online setting | Elective |
| SIRXOSM002 | Maintain ethical and professional standards when using social media and online platforms | Elective |
| SIRXOSM004 | Analyse performance of social media and online business tools | Elective |
| SITXFIN008 | Interpret financial information | Elective |
| BSBTEC301 | Design and produce business documents | Elective |
| SITXCCS010 | Provide visitor information | Elective |
| SIRXSTR001 | Develop an ecommerce strategy | Elective |
| SITXHRM010 | Recruit, select and induct staff | Elective |
| SITTTVL001 | Access and interpret product information | Elective |
Work Placement Requirements
Students are required to complete a minimum of 120 hours of work placement during the 6-week placement period for the unit SITHIND008 Work effectively in hospitality service. The work placement provides students with the opportunity to apply their skills and knowledge in a real hospitality workplace environment.
Students are responsible for securing a suitable hospitality workplace that is conveniently located and able to provide relevant industry experience. Suitable workplaces may include restaurants, hotels, resorts, catering companies, cafes, clubs, or other hospitality establishments.
Work placement may be undertaken in one or more of the following hospitality departments:
- Food and Beverage Service
- Kitchen Operations
- Front Office
- Housekeeping
Students must perform workplace tasks relevant to their placement role and participate in day-to-day hospitality operations under the supervision of workplace personnel.
Entry Requirements
Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field.
English proficiency requirement:
- IELTS overall score 6.0
- PTE Academic score of 50 if test undertaken before 6 August 2025 or 47 if test undertaken after 7 August 2025
- Or Equivalent
Language, Literacy and Numeracy
- AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.
Pathways from the qualification:
The students who undertake the SIT50422 Diploma of Hospitality Management are provided with advice of further training options. Students who gain this qualification can further their study in SIT60322 Advanced Diploma of Hospitality Management or find employment as:
- Area manager or operations manager
- Café owner or manager
- Club secretary or manager
- Executive chef
- Executive housekeeper
- Executive sous chef
- Food and beverage manager
- Head chef
- Motel owner or manager
- Rooms division manager