Advanced Diploma of Travel and Tourism Management
This qualification follows on from the Diploma of Travel and Tourism Management, and provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
|CRICOS Course Code||102545G|
|Delivery Mode||Face-to-face: 13.5hrs/week|
The following units of competence are covered in this qualification:
|SITTIND001||Source and use information on the tourism and travel industry||Core|
|BSBDIV501||Manage diversity in the workplace||Core|
|SITXFIN002||Interpret financial information||Core|
|SITXFIN003||Manage finances within a budget||Core|
|SITXFIN004||Prepare and monitor budgets||Core|
|SITXCCS007||Enhance customer service experiences||Core|
|SITXCCS008||Develop and manage quality customer service practices||Core|
|SITXHRM003||Lead and manage people||Core|
|SITXMGT002||Establish and conduct business relationships||Core|
|SITXMGT001||Monitor work operations||Core|
|SITTTSL008||Book supplier products and services||Elective|
|SITTTSL010||Use a computerised reservations or operations system||Elective|
|SITXCCS001||Provide customer information and assistance||Elective|
|BSBSUS501||Develop workplace policy and procedures for sustainability||Elective|
|SITXHRM001||Coach others in job skills||Elective|
|SITTGDE006||Develop and maintain the general and regional knowledge required by guides||Elective|
|SITTPPD008||Develop tourism products||Core|
|SITTTSL009||Process travel-related documentation||Elective|
|SITXGLC001||Research and comply with regulatory requirements||Core|
|BSBWRT401||Write complex documents||Core|
|BSBMGT617||Develop and implement a business plan||Core|
|SITXMPR007||Develop and implement marketing strategies||Core|
|SITXWHS004||Establish and maintain a work health and safety system||Core|
Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Diploma in a related field
English proficiency requirement: IELTS overall score 5.5 or TOEFL (iBT) score of 65 or PTE (Pearson Test of English Academic) score of 42 or equivalent.
For students who do not have an IELTS Test score or equivalent test score, they can take an English Placement Test to assess whether their English level can meet the requirements of entry into the Diploma course.
Language, Literacy and Numeracy
AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in Enrolment policy.
Other Advanced Diploma qualifications.
Possible Job Roles
Inbound groups manager, inbound sales manager, incentives manager, tour operations manager, marketing manager, product development manager, reservations manager, travel agency manager, sales manager, visitor information centre manager.