Certificate IV in Business (Administration)

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Duration52 Weeks
National CodeBSB40120
CRICOS Code107389G
Delivery ModeFace-to-face: 13.5hrs/week
Online: 6.5hrs/week
Tuition Fee$10,000
Enrolment Fee*$200
*Non-refundable

Course Structure

The following units of competency are covered in this course:

BSB40120 Certificate IV in Business
Core Units
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Elective Units
BSBPEF402 Develop personal work priorities
BSBPEF401 Manage personal health and wellbeing
BSBOPS405 Organise business meetings
BSBTEC401 Design and produce complex text documents
BSBTEC402 Design and produce complex spreadsheets
BSBHRM417 Support human resources functions and processes
Electives are pre-selected

Entry Requirements

Students must be at least 18 years and have satisfactorily completed one of the following:

  • Australian Year 11
  • An overseas school qualification equivalent to Australian Year 12
  • Certificate III in a related field

English proficiency requirement:

  • IELTS overall score 5.0
  • TOEFL (iBT) score of 65
  • PTE (Pearson Test of English Academic) score of 42

Language, Literacy and Numeracy

AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.

Pathways from the qualification

Students who undertake the BSB40120 Certificate IV in Business (Administration) are provided with advice of further training options. Students who gain this qualification can further their study in Diploma of Leadership and Management and a range of other Diploma qualifications.

Job roles and titles vary across different industry sectors.

Possible job titles relevant to this qualification include:

  • Business Administrator
  • Personal Assistant
  • Office Administrator
  • Sustainability Manager
  • Sales Assistant
  • Customer Service Assistant
  • Administrator