Diploma of Hospitality Management

This qualification provides a pathway to work in many hospitality sectors such as small business management or culinary preparation. The diversity of employers includes cafes, hotels, restaurants, clubs and other hospitality businesses.

Duration52 weeks
National CodeSIT50416
CRICOS Course Code102547E
Delivery ModeFace-to-face: 13.5hrs/week
Online: 6.5hrs/week
Tuition Fee$10,000
Material Fee$0
Enrolment Fee*$200

*Non-refundable

Course Structure

The following units of competence are covered in this qualification:

Unit CodeTitleCore/Elective
BSBDIV501 Manage diversity in the workplaceCore
SITXHRM002Roster staffCore
SITXHRM003Lead and manage peopleCore
SITXCCS007Enhance customer service experiencesCore
SITXCCS008Develop and manage quality customer service practicesCore
SITXFIN003Manage finances within a budgetCore
SITXFIN004Prepare and monitor budgetsCore
SITXCOM005Manage conflictCore
SITXGLC001Research and comply with regulatory requirementsCore
BSBMGT517Manage operational plan Core
SITXMGT002Establish and conduct business relationshipsCore
SITXWHS003Implement and monitor work health and safety practicesCore
SITXFSA001Use hygienic practices for food safetyElective
BSBRSK501Manage riskElective
SITHIND004Work effectively in hospitality serviceElective
SITXMGT001Monitor work operationCore
BSBSUS501Develop workplace policy and procedures for sustainabilityElective
SITHIND002Source and use information on the hospitality industryElective
SITXCOM002Show social and cultural sensitivityElective
SITXHRM004Recruit, select and induct staffElective
SITXHRM006Monitor staff performanceElective
BSBCMM401Make a presentationElective
SITXCOM001Source and present informationElective
SITXFIN002Interpret financial informationElective
SITXCCS002Provide visitor informationElective
SITXCCS006Provide service to customersElective
BSBITU306Design and produce business documentsElective
BSBADM502Manage meetingsElective

Entry Requirements

Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field

English proficiency requirement: IELTS overall score 5.5 or TOEFL (iBT) score of 65 or PTE (Pearson Test of English Academic) score of 42 or equivalent.

For students who do not have an IELTS Test score or equivalent test score, they can take an English Placement Test to assess whether their English level can meet the requirements of entry into the Diploma course.

Language, Literacy and Numeracy

AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in Enrolment policy.

Qualification Pathways

Advanced Diploma of Hospitality Management or other Advanced Diploma qualifications.

Possible Job Roles

Area manager or operations manager, café owner or manager, club secretary or manager, executive chef, executive housekeeper, executive sous chef, food and beverage manager, head chef, motel owner or manager, rooms division manager.