SIT50122 Diploma of Travel and Tourism Management

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, holiday parks and resorts, tourist attractions, visitor information centres, and other tourism businesses.

Duration	52 Weeks
National Code	SIT50122
CRICOS Code	111461C
Delivery Mode	Face-to-face: 13.5hrs/week Online: 6.5hrs/week
Tuition Fee	$10,000
Enrolment Fee*	$200
Material Fee*	$200

Course Structure

Unit Code	Title	Core/ Elective
SITTTVL002	Provide advice on international destinations	Elective
SITTTVL003	Provide advice on Australian destinations	Elective
SITTIND003	Source and use information on the tourism and travel industry	Core
SITXWHS007	Implement and monitor work health and safety practices	Core
SITXWHS006	Identify hazards, assess and control safety risks	Elective
BSBOPS504	Manage business risk	Elective
SITXFIN008	Interpret financial information	Core
SITXFIN009	Manage finances within a budget	Core
SITXCOM010	Manage conflict	Core
SITXFIN010	Prepare and monitor budgets	Core
BSBTWK501	Lead diversity and inclusion	Core
SITXCCS015	Enhance customer service experiences	Core
SITXCCS016	Develop and manage quality customer service practices	Core
SITXHRM009	Lead and manage people	Elective
SITXMPR012	Coordinate marketing activities	Core
SITXMGT004	Monitor work operations	Core
SIRXOSM007	Manage risk to organisational reputation in an online setting	Core
SITXMGT005	Establish and conduct business relationships	Core
SITTTVL004	Sell tourism products and services	Elective
SITXCCS010	Provide visitor information	Elective
BSBCMM411	Make presentations	Elective
BSBTEC301	Design and produce business documents	Elective
SITTTVL001	Access and interpret product information	Elective

Entry Requirements

Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field

English proficiency requirement:

• IELTS overall score 6.0
• TOEFL (iBT) score (only accepted if test is taken on or before 25 July 2023) of 64
• PTE (Pearson Test of English Academic) score of 50

Language, Literacy and Numeracy

• AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.

Pathways from the qualification:

The students who undertake the SIT50122 Diploma of Travel and Tourism Management are provided with advice of further training options. Students who gain this qualification can further their study in SIT60122 – Advanced Diploma of Travel and Tourism Management or find employment as:

• travel agency manager
• inbound groups manager
• marketing manager
• sales manager
• visitor information centre manager