BSB40120 Certificate IV in Business (Administration)
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Duration | 52 Weeks |
National Code | BSB40120 |
CRICOS Code | 107389G |
Delivery Mode | Face-to-face: 13.5hrs/week Online: 6.5hrs/week |
Tuition Fee | $10,000 |
Enrolment Fee* | $200 |
Course Structure
The following units of competency are covered in this course:
Code | Title | Core/ Elective |
BSBCRT411 | Apply critical thinking to work practices | Core |
BSBTEC404 | Use digital technologies to collaborate in a work environment | Core |
BSBTWK401 | Build and maintain business relationships | Core |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs | Core |
BSBWRT411 | Write complex documents | Core |
BSBXCM401 | Apply communication strategies in the workplace | Core |
BSBPEF402 | Develop personal work priorities | Elective |
BSBPEF401 | Manage personal health and wellbeing | Elective |
BSBOPS405 | Organise business meetings | Elective |
BSBTEC401 | Design and produce complex text documents | Elective |
BSBTEC402 | Design and produce complex spreadsheets | Elective |
BSBHRM417 | Support human resources functions and processes | Elective |
Entry Requirements
Students must be at least 18 years and have satisfactorily completed one of the following:
- Australian Year 11
- An overseas school qualification equivalent to Australian Year 12
- Certificate III in a related field
English proficiency requirement:
- IELTS overall score 6.0
- PTE Academic score of 50 if test undertaken before 6 August 2025 or 47 if test undertaken after 7 August 2025
- Or Equivalent
Language, Literacy and Numeracy
AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.
Pathways from the qualification
Students who undertake the BSB40120 Certificate IV in Business (Administration) are provided with advice of further training options. Students who gain this qualification can further their study in Diploma of Leadership and Management and a range of other Diploma qualifications.
Job roles and titles vary across different industry sectors.
Possible job titles relevant to this qualification include:
- Business Administrator
- Personal Assistant
- Office Administrator
- Sustainability Manager
- Sales Assistant
- Customer Service Assistant
- Administrator