SIT50422 Diploma of Hospitality Management
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
| Duration | 52 Weeks |
| National Code | SIT50422 |
| CRICOS Code | 111479D |
| Delivery Mode | Face-to-face: 13.5hrs/week Online: 6.5hrs/week |
| Tuition Fee | $10,000 |
| Enrolment Fee* | $200 |
| Material Fee* | $200 |
Course Structure
| Code | Title | Core/Elective |
|---|---|---|
| BSBTWK501 | Lead diversity and inclusion | Elective |
| SITXHRM008 | Roster staff | Core |
| SITXHRM009 | Lead and manage people | Core |
| SITXCCS015 | Enhance customer service experiences | Core |
| SITXCCS016 | Develop and manage quality customer service practices | Core |
| SITXFIN009 | Manage finances within a budget | Core |
| SITXFIN010 | Prepare and monitor budgets | Core |
| SITXCOM010 | Manage conflict | Core |
| SITXGLC002 | Identify and manage legal risks and comply with law | Core |
| SITXMGT004 | Monitor work operation | Core |
| SITXMGT005 | Establish and conduct business relationships | Core |
| SITXWHS007 | Implement and monitor work health and safety practices | Core |
| SITXFSA005 | Use hygienic practices for food safety | Elective |
| SITHIND008 | Work effectively in hospitality service (Work Placement) | Elective |
| SITXCRI003 | Respond to a customer in crisis | Elective |
| SITXINV007 | Purchase goods | Elective |
| SITHIND006 | Source and use information on the hospitality industry | Elective |
| SITEEVT020 | Source and use information on the events industry | Elective |
| SITXCCS012 | Provide lost and found services | Elective |
| SIRXOSM007 | Manage risk to organisational reputation in an online setting | Elective |
| SIRXOSM002 | Maintain ethical and professional standards when usingsocial media and online platforms | Elective |
| SIRXOSM004 | Analyse performance of social media and online business tools | Elective |
| SITXFIN008 | Interpret financial information | Elective |
| BSBTEC301 | Design and produce business documents | Elective |
| SITXCCS010 | Provide visitor information | Elective |
| SIRXSTR001 | Develop an ecommerce strategy | Elective |
| SITXCCS014 | Provide service to customers | Elective |
| SITTTVL001 | Access and interpret product information | Elective |
Work Placement
Student are required to complete a minimum of 38 instances totalling 114 hours (a minimum of 3-hour shifts X 38 Shifts) of work placement training for the unit SITHIND008 Work effectively in hospitality service to acquire the skills and knowledge needed to work in the hospitality industry.
Students need to find a suitable Hospitality workplace like, restaurant, hotel, catering company which is convenient for them to travel to and can work in any of the following Hospitality departments Kitchen operations, Housekeeping, Front office or Food and Beverage service.
Entry Requirements
Students must be aged 18 or above and have satisfactorily completed Australian Year 12 or overseas equivalent school qualifications or Certificate IV in a related field.
English proficiency requirement:
- IELTS overall score 6.0
- TOEFL (iBT) score (only accepted if test is taken on or before 25 July 2023) of 64
- PTE (Pearson Test of English Academic) score of 50
Language, Literacy and Numeracy
- AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.
Pathways from the qualification:
The students who undertake the SIT50422 Diploma of Hospitality Management are provided with advice of further training options. Students who gain this qualification can further their study in SIT60322 Advanced Diploma of Hospitality Management or find employment as:
- Area manager or operations manager
- Café owner or manager
- Club secretary or manager
- Executive chef
- Executive housekeeper
- Executive sous chef
- Food and beverage manager
- Head chef
- Motel owner or manager
- Rooms division manager