Diploma of Community Services
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad direction from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers, volunteers and/or case management; program coordination and the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of practical work as detailed in the Assessment Requirements of the units of competency.
|Delivery Mode||Face-to-face: 13.5hrs/week|
The following unit of competencies are covered in this course:
|CHCCCS007||Develop and implement service programs||Core|
|CHCLEG003||Manage legal and ethical compliance||Core|
|CHCDEV002||Analyse impacts of sociological factors on clients in community work and services||Core|
|CHCMGT005||Facilitate workplace debriefing and support processes||Core|
|CHCCOM003||Develop workplace communication strategies||Core|
|CHCDIV003||Manage and promote diversity||Core|
|HLTWHS004||Manage work health and safety||Core|
|CHCPRP003||Reflect on and improve own professional practice||Core|
|CHCDIV002||Promote Aboriginal and/or Torres Strait Islander cultural safety||Elective|
|CHCCCS004||Assess co-existing needs||Elective|
|CHCCCS019||Recognise and respond to crisis situations||Elective|
|BSBPEF401||Manage personal health and wellbeing||Elective|
|CHCLEG001||Work legally and ethically||Elective|
|BSBOPS504||Manage business risk||Elective|
|CHCPRP001||Develop and maintain networks and collaborative partnerships||Elective|
|CHCFAM003||Support people to improve relationships||Elective|
Students are required to complete a minimum of 100 hours of work placement in a community services workplace for the unit CHCDEV002 Analyse impacts of sociological factors on clients in community work and services. This will enable the students to acquire the skills and knowledge they require to work in a community services workplace.
Students must be aged 18 or above and have satisfactorily completed a CIV qualification in related fields of study.
English proficiency requirement:
Successful completion of CIV in Australia or one of the following English test results or equivalent:
- IELTS overall score of 5.5
- TOEFL (iBT) score of 65
- PTE Academic score of 42
Language, Literacy and Numeracy
AIC staff will review an applicant’s language, literacy and numeracy skills during the application process with writing tasks and one-on-one interviews. If the review determines the applicant would benefit from a thorough language, literacy and numeracy skill assessment, AIC staff will discuss further options with the applicant as outlined in its Enrolment Policy.
Pathways from the qualification:
Students who undertake the CHC52015 – Diploma of Community Services are provided with advice of further training options. Students who gain this qualification can further their study in a range of Advanced Diploma and Community Service degrees qualifications.
Job roles and titles vary across different industry sectors.:
Possible job titles relevant to this qualification include:
- Community Care Manager
- Coordinator of Volunteer Work
- Care Team Leader
- Support Facilitator (Community Services)
- Community Worker
- Community Services Coordinator
- Assistant Community Services Worker
- Community Program Coordinator